Healthwatch 100 Report: Health and Social Care Service Priority Areas
Health and social care services across the country have been impacted by the COVID-19 pandemic but are working hard to recover. It is important to make sure that this recovery reflects the needs and wants of the local community.
We ran a survey through June and July 2021 all about local priorities for health and care services. We asked you for your thoughts about which health and care service areas should be prioritised in the coming year, and which areas you would like to receive more attention.
The community also took the opportunity to share some of their thoughts and experiences in detail.
Healthwatch Trafford have produced an infographic to display our findings, as well as a report.
What we did:
We launched the survey on the 25th June 2021 and closed it on the 16th July 2021. It was sent out to our Healthwatch 100 subscriber list, promoted on our website, and shared across social media.
What we found:
- When asked about priority service areas, the most popular request was for all service areas to receive attention.
- In addition to the top response, there were three key areas highlighted as needing prioritising: GPs, community mental health services, and hospital outpatient services.
- People told us there was a need for more clinical staff and more locally accessible services.
- The comments we received showed a desire for health and care services to quickly return to pre-pandemic levels of operation.
- People also supported improvements to the services offered based on convenience for patients, good quality care, well-funded services, and access for all.
This survey was run as part of our Healthwatch 100, a series of short surveys aimed at giving local people a chance to help improve services in the area.
