Patient information: telephone scammers are operating in this area

How can you be scam aware?
an alert symbol in a speech bubble coming out of a landline telephone receiver
  • Don’t assume that the call is genuine. Phone numbers can be changed (spoofed) and are not proof of identity. If you don’t know who is calling hang up!
  • Don’t give out or confirm ANY details over the phone, especially your bank details.
  • The police will never call and say they need help with an investigation or for you to confirm bank details.
  • The bank will never ring you and ask you to transfer money to a new ‘safe’ account.
    Don’t ring numbers left on voicemails, check numbers of organisations independently.
  • Many scammers now ask you to hang up and dial a number to ‘check’ they are genuine. Always ring a friend or family member first to make sure that the line is clear and always look up numbers independently from the internet or an old bill.

If you are finding it difficult to manage at home, are caring for someone and need some support, or are concerned about someone who may be at risk, Adult Social Services helps people who live in Trafford and are aged over 18.

Visit: www.trafford.gov.uk or Call: 0161 912 5135

If you want to report a scam or seek advice, you can contact the following:

Action Fraud

Telephone: 0300 123 2040
Website: www.actionfraud.police.uk

Citizens Advice

Telephone: 0808 223 1133.
Website: citizensadvice.org.uk/scamsadvice

or call the police non-emergency line by dialling 101. 

For more information, visit www.traffordsafeguardingpartnership.org.uk.

News item courtesy of: Trafford Safeguarding Partnership