Healthwatch Trafford annual report 2023-24

Take a look at our Healthwatch annual report, to give you a closer look at how your involvement has helped us improve services locally.

1237 people shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care.
36,299 people came to us over the phone and online for clear advice and information about topics such as mental health and COVID-19.
We published 4 reports about the improvements people would like to see to health and social care services.
Our most popular report was all about alcohol use in Trafford, which investigated people’s feelings about alcohol consumption and where to get help
We’re lucky to have 23 outstanding volunteers, who gave up 125.83 hours to make care better for our community.
We’re funded by our local authority. In 2023-24 we received £131,017.
We currently employ 3.6 full-time equivalent staff.

Our Enter & View programme relaunched with a visit to Withington Hospital Community Diagnostic Centre.
We were joined by an intern from the University of Manchester over the summer and undertook a project looking at Digital Mental Health Support for children and young people, which proved very informative.
We continued engaging with local residents and spent more time reaching our to seldom-heard groups within the community.
We benefitted from the cooperation and insight of other Greater Manchester Healthwatch and partners in the NHS and Trafford Council on a number of projects which we began during the 2023-24 period.

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