Enter and view at Oldfield residential care home
We visited Oldfield Bank residential care home to talk to staff and residents and find out more about the service and care that was offered. This report contains our findings and recommendations we put to the service after our visit to help them improve their offer.
Oldifeld Bank residential home provides care for up to 28 residents. Most of the residents are living with dementia.
At the time of our visit there were 21 people living in the home.
Findings
- At the time of the visit the Manager had been employed at the home for four weeks. She expressed a keen enthusiasm to work with the home’s new owners to enhance the lives of the residents and staff at Oldfield Bank, and has a long list of improvements prioritised for improvement.
- The Manager kindly agreed to mail out 21 questionnaires to relatives of residents living at the home, 6 completed questionnaires were returned to us. All questionnaires informed us that they felt their relatives living at Oldfield Bank were treated with kindness and compassion.
- We observed notice boards showing the various activities that take place at the home, which included group and one-to-one activities.
- At the time of the visit we did observe several residents involved in a craft session in the activity room on the lower ground floor and staff engaged in exercise sessions with individual residents.
- Television sets were on in the communal lounge areas but did not dominate the rooms enabling those people who were able to hold a conversation to do so.
- On the day of the visit we observed staff interacting with residents in a caring and friendly manner.
- Staff we spoke to told us that they were happy working at the home and enjoyed caring for the residents. Staff informed us that they felt supported by the Manager and the home’s owners.
Recommendations
- Consider the ratio of residents with and without dementia so that there is a better balance providing those without dementia with more opportunities to participate, communicate, and reduce potential isolation.
- Double check best practice policies to prevent any potential spread of infection and signage within the home.
Good practice identified
The use of technology to compliment staff's interaction with residents, i.e. with Alexa and recording activities and displaying on the home's televisions.
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Oldfield bank residential home enter and view report
