Enter and view at Brookfield Nursing home
Brookfield nursing home had recently changed owners when we visited. The home provides nursing care for up to 21 residents, including post-operative care. At the time of the visit the home was full with 21 residents living there.
We were informed by the manager that Trafford Clinical Commissioning Group and the Local Authority have identified Brookfield as a preferred provider for continuing healthcare.
The home specialises in end of life care, and all staff have received specialised training.
Findings
- The Manager kindly agreed to mail out 21 questionnaires to relatives of residents living at the home, nine completed questionnaires were returned to us. All questionnaires informed us that they felt their relatives living at Brookfield Nursing Home were treated with kindness and compassion.
- On entering the home, there are a variety of notice boards displayed on the walls with information for residents and visitors.
- On the day of the visit we observed the Manager and staff interacting with residents in a friendly, responsive and kindly manner.
- Members of staff we spoke to told us that they were extremely happy working at the home and that the Manager was very approachable.
- The home has recently changed ownership and staff told us they felt completely supported by the new management.
- A CQC inspection of Brookfield took place in October 2016. Following the inspection, the home was given a ‘Good’ rating. The CQC has yet to inspect the home since the change of ownership. To access the CQC inspection report please visit their website.
Good practice identified
Brookfield uses a ‘Hope tool’ as a practical tool to assess residents’ spiritual needs on entering the home. For an example of the home’s spiritual assessment form please see Appendix C.
Brookfield Home is part of a vanguard pilot scheme in Trafford known as the ‘Red Bag’ pathway. The red bag is a collaboration between care homes, hospitals and ambulance staff, known as the hospital transfer pathway. When a resident becomes unwell and is assessed as needing hospital care, care home staff pack a dedicated red bag that includes the resident’s standardised paperwork and their medication, as well as day of discharge clothes and other personal items. For further information on the red bag pathway, please visit the NICE website.
