We entered this service and viewed how it worked and talked to residents, staff and family members. We produced this report of our findings and issued some recommendations to the service for improvements.
We visited Ferrol Lodge to view their service and talk to residents, family members and staff. We have produced this report with our findings and recommendations to the service.
We carried out an enter and view at Kara House residential home, speaking to residents, staff and their families. This report highlights our findings from the visit and the recommendations we put to the service for improvements.