News and reports

We visited Oldfield Bank residential care home to talk to staff and residents and find out more about the service and care that was offered. This report contains our findings and recommendations we put to the service after our visit to help them improve their offer.

We visited Manorhey care home and spoke to staff and residents about the care and service they offered. This report contains our findings and the recommendations we sent to the home after our visit.

Take a look at how we've been making a difference this year.

Infographic showing the headline results of our Healthwatch 100 survey on the NHS Choices website. Published March 2018.

Infographic showing the headline results of our Healthwatch 100 survey on allergies. Published March 2018.

We visited De Brook Lodge and spoke to staff and residents about the care and service they offer. This report contains our findings and the recommendations for improvement we sent to the home following our visit.

Find out how we listened and acted on your feedback between October - December 2017.

We visited Serendipity care home and spoke to staff and residents about the care and service they offered. This report contains our findings and the recommendations we sent to the home following our visit.

A review of bed based care at Ascot House.

We visited Manchester Orthopaedic centre to talk to patients and staff about the care and service that was offered. This report contains our findings and the recommendations for improvement we sent the service following our visit.

Healthwatch Trafford identified that most of the responses received from past data collection activities have been from women. We produced a survey to collect information about whether men were regularly accessing services, which services they were accessing and to give men an opportunity to share their personal experiences.

We visited Shawe Lodge nursing home and spoke to staff and residents about the care and service they offered. This report contains our findings and the recommendations we sent to the service following our visit.